CRM Manager

  • Full-time
  • 1-5 vagas
  • Expira em 26 dias
  • Salario competitivo
  • Full-time
  • 1-5 vagas
  • Expira em 26 dias
  • Salario competitivo
  • Aveiro, Porto
  • Desporto, Marketing Digital

SpotOn Connections

SpotOn Connections Recruitment Solutions was created to focus on the Finance, Legal, Technical, and Multilingual sectors in Europe, delivering a premium recruitment service to all our clients and candidates alike. Due to popular demand for our consultancy, we have now branched into other industries. Our consultants come from a recruitment background, specialising in specific industries and services, thus allowing us a better understanding of our clients' needs. We provide a no risk service to our clients and an individually tailored service to suit our candidates.

O que procura nos candidatos

• High Energetic Self Starter and able to manage their time efficiently

• 3-5 years prior experience

• Excellent Portuguese and English language skills (written and verbal)

• Experience with building customer journeys and conversion optimization

• Marketing copywriting, proof-reading and creative skills required

• Creative and able to convey this creativity to a team

• Problem solver, able to Coordinate, implement and manage the development of marketing creative and concepts

• Able to implement and follow-through with their innovative ideas and set them into action 

• Technically minded and understands the basics of website design, HTML & Affiliate Marketing

• Very organized, with a high attention to detail

Que funções irão desempenhar

• Plan, manage and deploy global multi-channel CRM strategy for the company

• Manage promotional calendar and ad hoc communications plan and delivery

• Manage and deliver customer lifecycle campaigns to drive retention and customer growth objectives (registrations and deposit conversion, effective onboarding, churn reduction, reactivation, upsell, cross sell)

• Campaigns briefing and coordination of assets across multiple stakeholders (design, social and acquisition)

• Liaising with translations agency for multi-lingual content

• Campaign performance analysis and reporting

• Implement testing plans for ongoing campaigns optimization

• User centered customer experience/ user journeys building & optimization

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