CRM MANAGER - Brazilian Market

  • Full-time
  • 1-5 vagas
  • Expira em 24 dias
  • Attractive
  • Full-time
  • 1-5 vagas
  • Expira em 24 dias
  • Attractive
  • Lisboa
  • Desporto, Defesa, Seguranca, Automóvel, Outros Serviços, Turismo, Ambiente, Aviação / Aeroespacial, Biotecnologia, Publicidade, Media / Imprensa, Internet, Ciências Aplicadas, Educação, Hospitalar, Industria, Software / Hardware, Imobiliario, Agro-alimentar, Banca, Engenharias, Bebidas, Telecomunicacoes, Multimédia, Farmaceutico, Sector Público, Artes, Cultura, Construção Civil, Serviços Sociais, Energia, Transportes / Logistica, Seguros, Retalho, Banca de Investimento, Contact Centers, Materiais de Construcao, Grande Consumo, Moda / Beleza, Hotelaria / Restauração, Hotelaria, Marketing, Marketing Digital, Analise Financeira

SpotOn Connections

SpotOn Connections Recruitment Solutions was created to focus on the Finance, Legal, Technical, and Multilingual sectors in Europe, delivering a premium recruitment service to all our clients and candidates alike. Due to popular demand for our consultancy, we have now branched into other industries. Our consultants come from a recruitment background, specialising in specific industries and services, thus allowing us a better understanding of our clients' needs. We provide a no risk service to our clients and an individually tailored service to suit our candidates.

O que procura nos candidatos

  • Native Brazilian Portuguese. Good verbal and written English are a must.
  • 3+ years managing a CRM team with track record of success
  • Proven experience implementing a CRM strategy with automated comms + clear KPIs
  • Deep knowledge of sports/gaming, demonstrating genuine passion and enthusiasm
  • Understanding of the Brazilian Sports market
  • Proficient with CRM tools (ideally Optimove) to segment audiences and measure campaign performance
  • Strong analytical skills with high proficiency across the Microsoft Office suite
  • Good organizational and time-management skills
  • A genuine interest in sports betting, casino and poker with a willingness/aptitude to learn more

Que funções irão desempenhar

  • Marketing communications across the entire customer journey (all brands, products + audiences)
  • Optimize automated marketing and comms plans to maximize engagement
  • Campaign planner with promotional budget focused on sporting/gaming events to increase LTVs
  • Analyze different types of customers, grouping them and segmenting them into different categories, planning promotional and loyalty campaigns for each defined customer segment
  • Monitoring competitors, learning from them, and reacting to them ensuring best market practice
  • Prepare reports on business and campaigns results that have been carried out and propose corrective measures if necessary
  • Collaborate with ‘product managers’ to promote new products/features to relevant audiences
  • Goal setting, performance monitoring and taking corrective action as required
  • Continually monitor the competition and out-of-industry experts to ensure we remain best-in-class

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