O que procura nos candidatos

CRM Coordinator 

Skills & Experience

Gaming Experience preferred but not required

Strong problem-solving capabilities

Numerate with a high level of attention to detail

A fast learner who is capable of adapting to new and bespoke systems and platforms

Reasonable understanding/experience of working with HTML emails

Proficient in Microsoft office products

Exceptional interpersonal skills and the ability to communicate effectively at all levels of contact and in a wide variety of situations

Highly motivated, with the ability to work on own initiative and manage own workload with limited supervision, whilst being an active team player

Ability to prioritise effectively and adhere to strict deadlines

A positive and flexible attitude to changing priorities, procedures and environmental conditions

To demonstrate credibility and confidence when challenged

Highly organised

Copywriting

Experience gained in delivering multi-channel Marketing or CRM campaigns is preferred but not required

Que funções irão desempenhar

Principal Responsibilities

Work closely with CRM Manager to deliver CRM campaigns.

Work closely with Marketing Analysts to ensure campaigns are analysed pre and post-delivery.

Will require preparation of data.

Ensure that all work is achieved within agreed timelines.

Build relationships with the CRM Manager, Marketing Analysts and the wider Marketing team.

Setup and execute send-outs of emails, SMS, OMS and other content types in collaboration with the Copywriters and Designers based on brand and product specific roadmaps.

Write copy, set-up communications and send them out through CRM channels across the customer life cycle.

Setting up campaigns on site

Setting up and reporting on A/B testing for all CRM functions

Execute Campaigns and bonus pay outs

Continuously evaluate and report on email, SMS and OMS send-outs in collaboration with other stakeholders.

Update and document all SOPs (Standard Operating Procedures) through our growing library of content.

Quais os benefícios oferecidos

to be discussed