Client Relations Support Agent – Italian Speakers (M/F)

  • Full-time
  • 6-10 vagas
  • Expira em 9 dias
  • Salário Competitivo
  • Full-time
  • 6-10 vagas
  • Expira em 9 dias
  • Salário Competitivo
  • Porto
  • Contact Centers, Apoio ao Cliente

ManpowerGroup Portugal

A ManpowerGroup está presente em Portugal há mais de 50 anos, representada pelas quatro marcas do Grupo: ManpowerGroup Solutions, Experis, Manpower, Right Management. Uma família de marcas que faz convergir a nossa capacidade para criar e gerir todo o tipo de Talento conectando o Potencial Humano com as ambições empresariais ajudando cada negócio a conseguir resultados inesperados.

O que procura nos candidatos

ManpowerGroup is a company dedicated to people, providing the best experience in the employment industry. We are an innovative company with a vision towards the future. We are looking for motivated candidates who want to live this experience. Join this journey with us.

We are recruiting for a customer support role for Italian speakers to represent our client’s brands by delivering outstanding customer service queries with clarity, passion and enthusiasm through multichannel.


What we are looking for:

  • Superb written and oral communication skills in Italian (C2 level) and good understating in English (B2 level);
  • Resilient and calm with an ability to assist customers and drive brand loyalty;
  • Good listening skills and extreme attention to detail;
  • Proficiency with desktop computer system and internet skills;
  • Self-motivated, enthusiastic, and able to succeed in a fast-paced, dynamic environment.


Que funções irão desempenhar

Your responsibilities:

  • Handle and carefully respond to all customers inquiries by email, chat and phone;
  • Engage with customers in a friendly and professional manner while actively listening to their concerns;
  • Aim to resolve issues with confidence and be proactive;

Quais os benefícios oferecidos

What we offer:

  • Strong possibility of career progression;
  • Multicultural environment;
  • Initial and continuous training;
  • Work contract – Full time position;
  • Professional equipment;

 

Location: Porto

*At the start of the project, the training will take place at home and afterwards will move on to our Porto site. All the candidates require having fiber internet service and landline available at home*

 

Interested? We are looking forward to your application!

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