BUSINESS / SYSTEM ANALYST (CRM)

  • Full-time
  • 1-5 vagas
  • Expira em 18 dias
  • €18000-€31000
  • Full-time
  • 1-5 vagas
  • Expira em 18 dias
  • €18000-€31000
  • Lisboa
  • Banca, Developer TI

ITDS

ITDS is a fast-growing European company delivering IT & Integration services for the financial industry in Europe employing more than 400 professionals & engineers. ITDS listed on the Financial Time 1000 as the 66th fastest growing company in Europe in 2021. We belong to the larger Redmore group, which hires over 1600 (one thousand six hundred) IT and business specialists in Europe, while we as ITDS, founded over 20 years ago in the Netherlands with a location over 6 years in Poland. We are not finished growing, started with a new local office in Lisbon with the same fanatic strategy of growth!

O que procura nos candidatos

As a Business/ System Analyst, you will be assigned to a CRM ( Microsoft Dynamics) project for one of our clients –  our Client, an international banking player.. You would be a part of one of the teams in the Corporate Banking Department and responsible for business and system analysis.


You’re ideal for the role if you have:

  • 2+ years of experience with CRM Microsoft Daynmics

  • Knowledge of methodologies for obtaining requirements and preparation of functional specifications of IT systems 

  • Assume full ownership and responsibility of all allocated support ticket

  • Practical experience in implementing IT projects with particular emphasis on creating custom applications  

  • Standard troubleshooting Procedures

  • Practical experience in the implementation of tests (functional, integration, data conversion/reconciliation, authorization model)  

  • Motivation to cooperate with users (gathering requirements, functional and technical analysis, process analysis) 

  • Knowledge of the software development processes in the scrum / agile methodology

  • ITIL Framework

Que funções irão desempenhar

Your key Responsibilities: 

  • Gathering requirements from stakeholders

  • Analysis of system

  • Development of functional and nonfunctional requirements

  • Monitoring and supporting the production   

  • Ensuring consistency of designed solutions with already existing applications

  • Cooperating closely with the IT development team

  • Testing implemented solutions with users

  • Implementing changes in accordance with the assumptions of agile SCRUM / Agile management

Quais os benefícios oferecidos

We offer you:

ITDS Business Consultants is involved in many various, innovative and professional IT projects for international companies in the financial industry in Europe. We offer an environment for professional, ambitious and driven people. The offer includes:


  • Stable and long-term cooperation with very good conditions ;

  • Enhance your skills and develop your expertise in the financial industry

  • Work on the most strategic projects available in the market

  • Define your career roadmap and develop yourself in the best and fastest possible way by delivering strategic projects for different clients of ITDS over several years

  • Participate in Social Events, training and work in an international environment

Outros aspectos a referir

#GETREADY to meet with us :


We would like to meet you. If you are interested please apply and attach your CV in English, including a statement that you agree to our processing and storing your personal data.

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