Automation Solutions Manager (m/f)

  • Full-time
  • 1-5 vagas
  • Expira em 24 dias
  • a definir
  • Full-time
  • 1-5 vagas
  • Expira em 24 dias
  • a definir
  • Lisboa
  • Contact Centers, Suporte IT

Teleperformance Portugal

A Teleperformance Portugal faz parte do Grupo Teleperformance, líder mundial em Customer Experience Management e shared services para mercados internacionais. Com uma equipa de 10 000 colaboradores de 84 nacionalidades, prestamos serviços em 35 idiomas. A Teleperformance Portugal foi considerada a melhor empresa para trabalhar em Portugal nove vezes, pelo Great Place to Work Institute e foi a vencedora do Prémio “Young Talents Attraction” em 2019. Fomos também premiados cinco vezes pela revista Exame como uma das melhores empresas para se trabalhar em Portugal e a melhor empresa no nosso setor. Todos os dias, são-nos confiadas inúmeras interações únicas em todo o mundo, das quais queremos que faças parte. Junta-te à nossa equipa!

O que procura nos candidatos

• Higher Education Degree – preferential;

• Proven experience as a Project Manager and or leading teams;

• Proven working experience as a project manager (both waterfall and agile) in the information technology sector;

• Technical background, with understanding or hands-on experience in software development and web technologies;

• Excellent client-facing and internal communication skills;

• Excellent written and verbal communication skills;

• Solid organizational skills including attention to detail and multi-tasking skills;

• Strong working knowledge of Microsoft Office;

• PMP / PRINCE II certification is a plus;

• Advanced level of English (minimum C1).

Que funções irão desempenhar

• Coordinate internal resources and third parties/vendors for the flawless execution of projects;

• Ensure that all projects are delivered on-time, within scope and within budget;

• Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility;

• Ensure resource availability and allocation;

• Develop a detailed project plan to track progress;

• Use appropriate verification techniques to manage changes in project scope, schedule and costs;

• Measure project performance using appropriate systems, tools and techniques;

• Report and escalate to management as needed;

• Manage the relationship with the client and all stakeholders;

• Perform risk management to minimize project risks;

• Establish and maintain relationships with third parties/vendors;

• Create and maintain comprehensive project documentation.

Quais os benefícios oferecidos

• Excellent work opportunity in a dynamic leading multinational company; 

• Possibility of cooperation with leaders in various industries;

• Investment in training and personal development; 

• Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;

• Young, dynamic and multicultural environment;

• Free organized sport activities and events every month.

Ofertas relacionadas