Automation Solutions Manager (m/f)

  • Full-time
  • 1-5 vagas
  • Expira em 27 dias
  • a definir
  • Full-time
  • 1-5 vagas
  • Expira em 27 dias
  • a definir
  • Lisboa
  • Contact Centers, Suporte IT

Teleperformance Portugal

Com 40 anos de experiência a unir marcas aos seus clientes, a Teleperformance é líder global em serviços empresariais de integração digital, potenciado o negócio dos clientes através da personalização e humanização de cada interação. Com uma equipa com mais de 10.000 colaboradores, de 95 nacionalidades, tem sindo considerada como uma das melhores empresas para trabalhar em Portugal, pelo Great Place to Work Institute, pela revista Exame, e uma das empresas com mais crescimento em Portugal nos últimos 10 anos, segundo o Expresso, a Informa D&B e a Deloitte.

O que procura nos candidatos

• Higher Education Degree – preferential;

• Proven experience as a Project Manager and or leading teams;

• Proven working experience as a project manager (both waterfall and agile) in the information technology sector;

• Technical background, with understanding or hands-on experience in software development and web technologies;

• Excellent client-facing and internal communication skills;

• Excellent written and verbal communication skills;

• Solid organizational skills including attention to detail and multi-tasking skills;

• Strong working knowledge of Microsoft Office;

• PMP / PRINCE II certification is a plus;

• Advanced level of English (minimum C1).

Que funções irão desempenhar

• Coordinate internal resources and third parties/vendors for the flawless execution of projects;

• Ensure that all projects are delivered on-time, within scope and within budget;

• Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility;

• Ensure resource availability and allocation;

• Develop a detailed project plan to track progress;

• Use appropriate verification techniques to manage changes in project scope, schedule and costs;

• Measure project performance using appropriate systems, tools and techniques;

• Report and escalate to management as needed;

• Manage the relationship with the client and all stakeholders;

• Perform risk management to minimize project risks;

• Establish and maintain relationships with third parties/vendors;

• Create and maintain comprehensive project documentation.

Quais os benefícios oferecidos

• Excellent work opportunity in a dynamic leading multinational company; 

• Possibility of cooperation with leaders in various industries;

• Investment in training and personal development; 

• Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;

• Young, dynamic and multicultural environment;

• Free organized sport activities and events every month.

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