Application Support Specialist

  • Full-time
  • 11-20 vagas
  • Expira em 20 dias
  • Competitive
  • Full-time
  • 11-20 vagas
  • Expira em 20 dias
  • Competitive
  • Malta
  • Outros Serviços, Suporte IT

SpotOn Connections

SpotOn Connections Recruitment Solutions was created to focus on the Finance, Legal, Technical, and Multilingual sectors in Europe, delivering a premium recruitment service to all our clients and candidates alike. Due to popular demand for our consultancy, we have now branched into other industries. Our consultants come from a recruitment background, specialising in specific industries and services, thus allowing us a better understanding of our clients' needs. We provide a no risk service to our clients and an individually tailored service to suit our candidates.

O que procura nos candidatos



 

 
Requirements:

  • Minimum 1 years’ experience in a similar role
  • SQL scripting and Server Reporting Services (SSRS)
  • Knowledge of object-oriented and test-driven development concepts
  • Strong interpersonal and communication skills

 
Preferred Knowledge and Experience

  • Experience with Therefore Document Management System
  • Working knowledge of Jira
  • Experience with Prince2 methodologies is a plus

Que funções irão desempenhar

Responsibilities:

  • Support of new applications
  • Identify recurring application issues and ensure a permanent solution
  • Communication with end users, provide end user support and training
  • Prioritise and manage multiple open cases at one time
  • Document existing and new setups, workflows and procedures
  • Liaise with vendors to install and test new releases
  • Troubleshoots simple to complex issues as reported by end users
  • Demonstrates initiative and proven follow through skills
  • Manages workload and prioritize to accomplish tasks within agreed timeframes
  • Analyses existing data and metrics to determine trends and performance

Quais os benefícios oferecidos

To be discussed

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