O que procura nos candidatos

Our client is looking for an Application Support Specialist to be responsible for installing, testing and providing support to the company’s applications across all business units.

Requirements:

Minimum 1 years’ experience in a similar role

SQL scripting and Server Reporting Services (SSRS)

Knowledge of object-oriented and test-driven development concepts

Strong interpersonal and communication skills

Preferred Knowledge and Experience

Experience with Therefore Document Management System

Working knowledge of Jira

Experience with Prince2 methodologies is a plus

Que funções irão desempenhar

Responsibilities:

Support of new applications

Identify recurring application issues and ensure a permanent solution

Communication with end users, provide end user support and training

Prioritise and manage multiple open cases at one time

Document existing and new setups, workflows and procedures

Liaise with vendors to install and test new releases

Troubleshoots simple to complex issues as reported by end users

Demonstrates initiative and proven follow through skills

Manages workload and prioritize to accomplish tasks within agreed timeframes

Analyses existing data and metrics to determine trends and performance

Quais os benefícios oferecidos

to be discussed