O que procura nos candidatos
Estamos sempre a recrutar Agents de Apoio ao Cliente para o Mercado Alemão, necessário Alemão fluente.
We are always recruiting German Customer Support Agents for our international Clients in Portugal.
Que funções irão desempenhar
Establish an efficient, courteous and personalized contact with customers by phone, in French.
• Be autonomous, do not hesitate to improve your own learning to ensure you have enough knowledge and mastery of software to excel in the role.
• Being multitasking and adapting to a very dynamic environment.
• Continuously looking for ways to providence an effective solution for customer's needs while improvising caught the team's and your own performance.
• Respect established processes, service level agreements with clients in terms of quality by Achieving and excelling individual and team goals.
• Establish and maintain effective collaboration with client's partners.
• Be Able to maintain a constructive state of mind even in Difficult situations.
Contact details for application and other questions:
Quais os benefícios oferecidos
Company Activities; Career progression Programs.
Outros aspectos a referir
Preferably English fluent.