O que procura nos candidatos

Sitel is a global people-driven company that delivers Customer Experiences to the world’s best brands.
Our commitment is to provide the best environment for our associates and allow them to grow and contribute to success.

Ready to join Vivino, building the world's #1 wine app and wine community?

Now’s the time to get involved - especially if you appreciate the wine world.

Vivino is the world’s largest online wine marketplace, powered by a community of millions of wine drinkers who use the Vivino app to scan and rate more than 5000,000 wines every single day.

Through Vivino users discover and purchase wine based on their individual scanning, rating and purchase behavior, and community recommendations.

You’re going to support all customer service functions and communications as part of a fast-growing talented team.

Our selection.

• Native/ advanced level of German (C2)
• Intermediate level of English (B2)
• Remote work requires a high-speed Internet Service with a basic landline telephone service
• For non-EU applicants, a valid work permit is required

Que funções irão desempenhar

The job.

• Provide support to app users and solve customer and suppliers queries regarding purchasing and delivery tracking
• Being part of a team specialized in offering support through written communication/phone
• Internal growing opportunities based on performance
• Offering solutions to customers in order to help them discover and buy wine in a fun, easy and effortless way!
• We are implementing remote work for local candidates, and giving the possibility to be in our sites in the future - Stay safe, Sitel is supporting work from home!

Quais os benefícios oferecidos

We work hard and reward harder.

• Competitive wages
• 40hours/week (8 am - 5 pm, Monday to Friday)
• Employee discounts
• Private healthcare & dental insurance (after six months of employment)
• Fun and engaging company-wide initiatives; like our SitelFit wellness program

Outros aspectos a referir

Begin your Sitel journey – apply today!

Vivino –  Deutschsprachiger Kundenberater, Lissabon