O que procura nos candidatos

"Desirable" Professional Qualifications:
Knowledge in Computer Science, Computing, or solid technical knowledge.
At least 1 year of work experience providing technical support to external customers.
Good analytical skills for problem-solving.
Ability to handle conflicts constructively and recover from situations with dissatisfied customers.
Ability to take on increasingly challenging assignments with a positive attitude and expect a positive outcome.
Excellent communication skills and fluency in Swedish, both written and spoken.

Essential Requirements:
Technical understanding and practical experience with Microsoft Windows operating systems and relevant technologies.
Knowledge of IP networks.
Remote problem-solving skills.
Residing in Portugal.
Up-to-date documentation.

Que funções irão desempenhar

Functions:
Provide quality technical service via phone, email, and chat, responding to customer requests and resolving any incidents that may occur for the Nordic market.
Use oral and written communication skills effectively to work efficiently with customers, other department members, and all company members.

Quais os benefícios oferecidos

What do we offer?
39 hours per week
Monday to Friday(9:00 am to 5:30 pm)
Fixed contract (indefinido discontinuo)
Annual gross salary of 20,000€+ variable incentive
Stable job with growth opportunities
Friendly and multicultural team
Remote work