German Team Leader for Digital Marketing project (m/f)

  • Full-time
  • 1-5 vagas
  • Expira em 27 dias
  • a definir
  • Full-time
  • 1-5 vagas
  • Expira em 27 dias
  • a definir
  • Lisboa
  • Contact Centers, Gestao de Equipas

Teleperformance Portugal

A Teleperformance Portugal faz parte do Grupo Teleperformance, líder mundial em Customer Experience Management e shared services para mercados internacionais. Com uma equipa de 10 000 colaboradores de 84 nacionalidades, prestamos serviços em 35 idiomas. A Teleperformance Portugal foi considerada a melhor empresa para trabalhar em Portugal nove vezes, pelo Great Place to Work Institute e foi a vencedora do Prémio “Young Talents Attraction” em 2019. Fomos também premiados cinco vezes pela revista Exame como uma das melhores empresas para se trabalhar em Portugal e a melhor empresa no nosso setor. Todos os dias, são-nos confiadas inúmeras interações únicas em todo o mundo, das quais queremos que faças parte. Junta-te à nossa equipa!

O que procura nos candidatos

• Proven team management experience in a customer support environment;

• Dynamic, enthusiastic and passionate people;

• Self-motivated and data driven;

• A team player with strong leadership, analytical and communication skills;

• Native/near native German speakers (mandatory);

• Fluency in English (minimum mandatory B2);

• Ability to adapt well to change in direction and priority in a fast-paced and deadline-oriented environment.

Que funções irão desempenhar

• Motivate, involve and create the best team spirit among the team;

• Ensure the team’s development, monitoring and evaluation focused on the accomplishment of the Key Performance Indicators;

• Develop strategies aimed at optimizing the market potential and improving customer satisfaction;

• Listen to team members’ feedback and resolve any issues or conflicts;

• Recognize high performance and reward accomplishments;

• Develop strategies to promote team member adherence to company regulations and performance goals;

• Develop action plans for continuous improvement.

Quais os benefícios oferecidos

• Excellent work opportunity in a dynamic leading multinational company; 

• Possibility of cooperation with leaders in various industries;

• Stable work and career progression;

• Investment in training and personal development; 

• Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;

• Health Insurance;

• Possibility to live in one of our apartments;

• Initial flight expenses refund;

• Annually complementary return flight to your home country (within Europe); 

• Free Portuguese language courses, sport activities and organized events.

Ofertas relacionadas